Mama 从不相信“一种房型适合所有人”。Mama 崇尚灵活与个性化,提供
S、M、L、XL 和 XXL
多种房型选择
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无论是独自出行、情侣度假、家庭旅行还是好友结伴,都能找到适合自己的空间。
舒适、趣味与设计感 是 Mama 客房的标志。奢华床品
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Mama 自有品牌天然洗护用品
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免费 Wi‑Fi、免费电影点播服务
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以及拍照亭,均为客房标准配置。
“Cozy and comfortable, our rooms provide the perfect retreat from the hustle and bustle of the city.”
General Manager of Mama Marseille
理想的入住体验
奢华床品
免费电影
天然有机洗护用品
奢华舒适的五星级床品,让您尽享一夜安眠。精心甄选的洗护用品,温和呵护您的肌肤。
在大屏幕上畅享丰富的免费电影与娱乐内容,为您的入住体验增添更多乐趣。
目的地
常见问题
答案.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
答案.
Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
For more info, click HERE.
答案. We don't provide room service.
答案. We do not have any promo code available.
答案.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
答案.
• If you have booked directly with the hotel:
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: resa1@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.
Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.
答案.
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service
