联系我们

期待您的来信！

姓氏 ^*

名字 ^*

电子邮箱 ^*

电话号码 ^*

您希望联系哪一家 Mama？ ^*

您为何联系我们？ ^*

公司名称 ^*

职位 ^*

您是如何了解到 Mama 的？

留言内容

订阅 Mama 新闻通讯，第一时间获取精选优惠、新酒店开业资讯及活动信息。

提交此表单即表示您同意我们使用您提供的数据，以处理您的请求以及与 Mama Shelter 可能建立的任何商业关系。您有权访问、更正和删除您的个人数据，行使数据可携权，或反对我们处理您的个人数据。您可通过发送电子邮件至 data@ennismore.com 与我们联系，以行使上述权利。如需进一步了解我们如何处理您的个人数据以及您所享有的权利，请访问以下页面： https://zh.mamashelter.com/legal-notices/?tab=3

Thanks for contacting us.

我们将尽快回复您。

有疑问？我们或许已经有答案了！

答案. For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department

E-mail: resa1@mamashelter.com

答案. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
For more info, click HERE.

答案. We don't provide room service.

答案. We do not have any promo code available.

答案. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

答案. • If you have booked directly with the hotel:
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: resa1@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.

答案. By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service